FAQ

How long does delivery take?

Three to seven business days. Everything ships from a US warehouse, tracked, and you get the tracking number by email when it leaves.

Where do you ship?

Within the United States at the moment.

What if it arrives damaged?

Send a photo within 48 hours and we'll replace it. You won't need to send the broken one back.

Can I return something?

Yes — see our refund policy for the current terms and how to start a return.

Is the wine dispenser rechargeable?

Yes. It charges by USB and runs cordless, so there's nothing trailing across the table.

How do I get in touch?

Email us and a person will answer. There's no support queue — the shop is one person.